
Firstly, defining both intelligences sees that the IQ is "a number that signifies the relative intelligence of a person," whereas the EQ is "a measure of one's emotional intelligence, as defined by the ability to use both emotional and cognitive thought." However, I would be slightly in favour to the view of Emotional Intelligence, especially on a personal note and from past experiences. "IQ will get you through school, but EQ gets you through life." (Mgjeffrey Blog).
To redefine emotional intelligence, it is "the dimension of intelligence that is responsible for our ability to manage ourselves and our relationships with others." (B. Lynn 2002, p.2.) What a lot of people don’t realise, is the importance of emotional intelligence in the working field. It is assumed that pure intelligence is mainly considered in most professional status jobs. Although this is important, business recruitment also look for staff that are able to emotionally relate to potential clients and customers as it contributes to success. "Exploring and developing emotional intelligence not only makes us happier and more successful, but it helps us motivate ourselves, manage stress more effectively, and resolve conflict with others." (Hughes et al. 2005, p.1.)
The following is a framework which is useful to follow to help develop EQ skills effectively and efficiently. The first one being self-awareness & control, allows the person to be fully aware of their emotions and themselves. By controling this you can "anticipate and plan emotional reactions to maximize effectivness." (B.Lynn 2002, p.3.). Empathy is the main key to emotional intelligence. It "requires the ability to understand how others perceive situations" (B.Lynn 2002, p.3.). The next one is social expertness which is "the ability to build genuine relationships and bonds with others that are based on an assumption of human equality." (B.Lynn 2002, p.3.) Personal influence is something I find to be so easy but yet so encouraging. By inspiring "others through example, words and deeds" (B.Lynn 2002, p.3.) can extremely motivate.
Referencing List:
B. Lynn, A (2002) The Emotional Intelligence Activity Book: 50 Activities for Promoting EQ at Work, United States of America, HRD Press.
Hughes, M & Patterson, L. B & Bradford Terrell, J (2005) Emotional Intelligence In Action: Training and Coaching Activities for Leaders and Managers, San Francisco, Pfeiffer.
HubPages, Mgjeffrey Blog, Intelligence (IQ) vs. Emotional Intelligence (EQ), Available at: http://mqjeffrey.hubpages.com/hub/Intelligence-IQ-vs-Emotional-Intelligence-EQ [Accessed 22nd Novemeber].
Image Derived from: http://www.inovizion.com/iq-vs-eq/ [Accessed 1st December].